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About This Security and Privacy Statement

This Security and Privacy Statement applies to this website which is operated by Phil-Aust Food (ABN 31 358 846 062) under the domain name "www.phil-austfood.com.au" ("Phil-Aust Food website").

We understands and appreciates that you, as a website visitor of Phil-Aust Food, are concerned about your privacy and about the confidentiality and security of information we may gain about you online. Phil-Aust Food is committed to protecting your privacy. This Security and Privacy Statement explains how your personal information will be treated as you access and interact with the Phil-Aust Food website. The Privacy Policy explains how Phil-Aust Food generally protects your privacy and confidentiality.

Security of Information

Phil-Aust Food takes reasonable steps to preserve the security of cookie and personal information in accordance with Phil-Aust Food website Terms of Use and this Security and Privacy Statement. If your browser is suitably configured, it will advise you whether the information you are sending us will be secure (encrypted) or not secure (unencrypted). If secure transmission is indicated, Phil-Aust Food currently uses 128 bit SSL encryptionPaypal is the third party that we use to process our online payments. Paypal is one of the leading provider of highly secure and robust payment gateway, high standard of security monitoring, fraud identification among others. Unfortunately even with all these even with all these no data transmission over the Internet can be guaranteed as totally secure. Accordingly, although we strive to protect such information, Phil-Aust Food cannot ensure or warrant the security of any information you transmit to us or from our online products or services and you do so at your own risk. Once we receive your transmission, we take reasonable steps to preserve the security of the information in our own systems.

Information Collected

Your privacy is our primary concern at Phil-Aust Food. We adhere to the highest ethical standards of the industry. Our Web site automatically gather some data from everyone who visits our site, while other information is obtained at the discretion of the individual. Our sole purpose in doing this is to enhance the experience of individual shoppers at Phil-Aust Food.com. None of this information is shared nor sold to outside parties. What information is gathered, how it is obtained and where is it used for is explained below.
 
 
Visit Information
Like many other Internet sites, the usage of our Web site is automatically tracked. We profile Web site usage by tracking the pages viewed, the previous and following sites visited, the browser used and the computer's address. This information is used to analyze trends, track use, gather demographics and optimize site
administration.
 
Ordering Information
In order to place your order using our online order form; users are required to provide us information such as name, email address, contact number and address. This is only use to facilitate communication with you and Phil-Aust Food as well as to process your order.
 
Mailing Lists
This is at the discretion of our users. All emails are gathered only to send you updates, on-sale products and special promotions. All emails are never sold or shared to any third parties.
 
Surveys & Contests
From time-to-time our site requests information from users via surveys or contests. Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as post code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.
 
External Sites
Phil-Aust Food is not responsible for the content of external internet sites. You are advised to read the privacy policy of external sites before disclosing any personal information.
 
Cookies
A "cookie" is a small data text file that is placed in your browser and allows Phil-Aust Food to recognize you each time you visit this site. Cookies themselves do not contain any personal information, and Phil-Aust Food does not use cookies to collect personal information.
 
Secured Purchase Information
When a user makes purchase at Phil-Aust Food, the customer's name, billing address, shipping address, telephone number and credit card number and expiration date are to be submitted. We do not store any credit card information. The credit card information is gathered using a secure gateway via paypal. The information gathered by us is for the purposes of processing your order, informing you of deliveries, to deliver the product to the right destination and generate statistics. We take every effort to protect our users information whether it be online or offline. Being SSL certified we are also protecting our users even from the time they start browsing our website. You have an added assurance that we are making steps in ensuring that all your transactions and dealings with us are protected and secured.
 
 
Remember The Risks Whenever you use the internet
While we do our best to protect your personal information, we cannot guarantee the security of any information that you transmit to Phil-Aust Food and you are solely responsible for maintaining the secrecy of any passwords or other account information. In addition other Internet sites or services that may be accessible through Phil-Aust Food have separate data and privacy practices independent of us, and therefore we disclaim any responsibility or liability for their policies or actions. Please contact those sellers and others directly if you have any questions about their privacy policies.

To further safeguard your security and privacy in using our website we have come up with the following guidelines.

  1. Please be aware that we will not under any circumstances ask you to email us any financial information like credit card number, and the CSC or the 3 digit security code of your credit card. This is a very insecure way of sending financial information. We would either send you an email coming directly from paypal. Alternatively, we have other options for you to pay your order to us.
  2. We encourage our users to use caution on conducting transactions online even when using our online services.
  3. Always open a new browser and type in the URL on the browser. Do not use the URL that are already saved from your browser. Type it in again. This is applicable especially if you are going to any websites that you are going to be dealing with payments and financial matters.
  4. All buyers of a paypal seller such as Phil-Aust Food is given a Buyer's Protection by paypal to know more about the buyer's protection, how your privacy is protected  and how you can do business with paypal please visit paypal.
If you have any questions about the security of this website please do not hesitate to contact us via email.
 
 
 
 
 
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 © Copyright Phil-Aust Food, 2016. All Rights Reserved.
                         ABN 31 358 846 062